Shipping & Returns
Shipping
At Elevated Hoops, we work hard to get your order out fast.
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Processing Time: Orders are processed within 2–3 business days.
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Delivery Time: Standard U.S. shipping typically takes 5–7 business days.
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Free Shipping: Enjoy free shipping on orders over $75.
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Shipping Area: We currently ship within the United States. International shipping is coming soon!
Once your order ships, you’ll receive a tracking link via email so you can follow your package all the way to your door.
Returns & Exchanges
We want you to love your purchase. If you’re not completely satisfied, we’re here to help.
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Eligibility: Returns are accepted within 30 days of purchase for unused items in their original packaging.
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Return Shipping: The customer is responsible for return shipping costs unless the item is defective.
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How to Return: To initiate a return, contact us at support@elevatehoops.org with your order number and reason for return.
Need Help?
If you have any questions about shipping, returns, or exchanges, reach out anytime at support@elevatehoops.org — our team is always ready to assist.