Shipping & Returns

Shipping

At Elevated Hoops, we work hard to get your order out fast.

  • Processing Time: Orders are processed within 2–3 business days.

  • Delivery Time: Standard U.S. shipping typically takes 5–7 business days.

  • Free Shipping: Enjoy free shipping on orders over $75.

  • Shipping Area: We currently ship within the United States. International shipping is coming soon!

Once your order ships, you’ll receive a tracking link via email so you can follow your package all the way to your door.


Returns & Exchanges

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

  • Eligibility: Returns are accepted within 30 days of purchase for unused items in their original packaging.

  • Return Shipping: The customer is responsible for return shipping costs unless the item is defective.

  • How to Return: To initiate a return, contact us at support@elevatehoops.org with your order number and reason for return.


Need Help?

If you have any questions about shipping, returns, or exchanges, reach out anytime at support@elevatehoops.org — our team is always ready to assist.