Frequently asked questions

How long does shipping take?

Most orders ship within 2–3 business days. Delivery within the U.S. typically takes 5–7 business days.

Do you offer returns or exchanges?

Yes. We offer a 30-day return policy on unused items in their original packaging.

Where do you ship?

We currently ship within the United States. International shipping coming soon.

How can I track my order?

You’ll receive a tracking link via email as soon as your order ships.

Elevate Hoops